Terms and Conditions
238 Kimball St.
Phone: (603) 486-7960
Please note - products
returned to this address will be refused. Please read our Product Returns policy
below and contact Customer Support for instructions before attempting to return
Acceptance of Terms
National Dropshippers and not necessarily to our affiliates or other parties.
The terms, conditions, and notices contained herein govern your use of the
National Dropshippers service and website. By using, visiting, or browsing the
National Dropshippers website, you accept and agree to be bound by these Terms
contract between you and National Dropshippers and apply to your use of the
rights, so please read them carefully.
Changes to Terms
supersede all previous versions. After changes are made, your continued use of
our service or website means that you agree to be bound by the changes.
If one or more of the provisions of the
court of relevant jurisdiction, the balance of the remaining policies shall
continue in full force and effect.
Pricing and Availability
We reserve the right to change our product
prices and update our inventory at any time, with or without notice to you.
There are sometimes errors in the vast amounts of product data that we have, and
we may make corrections at any time. Members should also be aware that product
prices and inventory levels may fluctuate as a result of sales volume and
changes to pricing by our suppliers. National Dropshippers has no control over
our suppliers’ pricing or inventory. Therefore, we cannot guarantee that an item
will remain in stock or at a particular price for any period of time. You
understand and agree that National Dropshippers cannot be held liable for losses
that you may incur from inventory fluctuations or price changes.
By using the National Dropshippers service, you consent
to receive communications from National Dropshippers via email, telephone, and
regular mail. These communications will include notices about your account (as
in Order Confirmation/Shipping emails) or other information related to our
services. These communications are part of your business relationship with
National Dropshippers, and you are entitled to receive them as part of your
subscription. You agree that any notice, agreements, disclosure, or other
communications that we send to you electronically will satisfy any legal
communication requirements, including that such communications be in writing.
Use of Information
National Dropshippers is free to use any
comments, concepts, ideas, information, reviews, or techniques contained in any
communication you send to National Dropshippers. Forms of communication include,
but are not limited to, emails, responses to questionnaires, telephone
conversations, and regular mail. With any communication, you grant us a
nonexclusive, royalty-free license to display, use, reproduce, or modify any
information for any purpose whatsoever without further compensation,
acknowledgement or payment to you. This includes, but is not limited to,
information about manufacturing and marketing products, or creating, modifying
or improving the National Dropshippers website.
National Dropshippers is a membership-based
website, and shall only be used by active members in good standing. You may not
share your account with other people by providing them your User ID or password.
Use of our website by unauthorized parties may constitute Theft of Services,
which is prosecutable in many states. You are also responsible for maintaining
the confidentiality of your account and your password, and for restricting
access to your account. Users of public or shared computers should log out at
the completion of each visit to the National Dropshippers website, and should
also close the web browser immediately upon logging out.
If you discover that you are a victim of
identity theft, or that your National Dropshippers account has been compromised,
you should immediately notify Customer Service. You should also contact your
local law enforcement agency. National Dropshippers reserves the right to
terminate an account or place an account on hold at any time, with or without
notification to the subscriber, in order to protect itself and its suppliers
from what may be suspicious or fraudulent activity.
Warranties for products purchased through
National Dropshippers are the sole responsibility of their respective
manufacturers. All issues, claims, and questions concerning product warranties
should be submitted directly to the product manufacturers. If the product is a
health related device or nutritional supplement, be advised that all information
contained on the website is for product identification purposes only. The
information on the National Dropshippers website, the information provided by
the manufacturers of the products, and the information on product packaging and
labels is not meant to be a substitute for the advice of a physician or other
medical professional. This information should not be used for prescribing a
medication or for diagnosing a health problem. Statements regarding dietary
supplements have not been evaluated by the Food and Drug Administration. These
products are not intended to diagnose, treat, cure, or prevent any disease or
other health problems. It is your responsibility to seek the advice of a
physician or other medical professional before using any of these products.
All order payments shall be made via PayPal
account, PayPal eCheck, or PayPal credit card payment using your Visa or
MasterCard. National Dropshippers reserves the right to restrict payment to bank
wire transfer for orders over $1,000 dollars or for any order that we consider
to be a high fraud risk. It is your responsibility to obtain payment from your
customer before placing an order with National Dropshippers. National
Dropshippers strongly recommends that you obtain proper address verification for
credit card purchases, and that you wait for checks to be deposited and cleared
before placing an order.
National Dropshippers diligently strives to
provide accurate product information. However, our distributors and
manufacturers provide most product information in the form of bulk data files.
National Dropshippers makes no warranty, neither express nor implied, with
respect to the accuracy of vendor-supplied product information, including
product descriptions, price, quantity in stock, or other specifications. The
product and manufacturer names are used only for the purpose of identification.
The product images are subject to change at anytime and are not assumed to be
exact representations, since the manufacturers can change their products at any
time without notice. Members are responsible for making sure the product
descriptions and specifications are correct prior to selling any products from
this website. Members are prohibited from making any unauthorized claims on
behalf of the manufacturer. Questions regarding product descriptions and
features should be directed to the individual product manufacturer.
Due to the high rate of fraud with
international e-commerce, National Dropshippers will only ship orders to the
continental USA, Alaska, and Hawaii. Most orders ship via UPS Ground, FedEx
Ground, or DHL. All orders must be placed with an actual street address. Orders
with a PO Box, APO, or an FPO ship-to address will not be processed. Orders with
a shipping address outside the Continental US, Alaska, and Hawaii will not be
processed. The Garnet Warehouse does not ship to Alaska or Hawaii. If you wish
to ship orders outside the US, you must purchase the products first, and have
them shipped to you US address, and then you may export the products from there.
You understand and agree that National Dropshippers cannot be held liable for
losses that you may incur from product exportation.
Shipping and Handling
You are responsible for paying shipping and handling charges, as well as drop shipping fees for all products purchased from National Dropshippers.
There are no refunds on shipping charges if a shipment is refused or returned for any reason. Members should charge shipping figures based on product weight. Shipping to the lower
48 states is calculated at the rate of $8.49 for the first pound, and then 65 cents per pound thereafter, on the total order weight. Orders to Alaska and Hawaii are double the regular
rate. Partial pounds on an order weight total are rounded up to the next nearest full pound. Oversized and/or overweight packages may require a custom shipping quote from National
Dropshippers, which may be higher or lower than what is charged at checkout. OVERSIZED AND OVERWEIGHT PACKAGES WILL NOT SHIP UNTIL YOU HAVE APPROVED THE SHIPPING COST.
Changes to Orders
If you need to cancel or make any changes to
an order, you MUST CALL OR EMAIL US IMMEDIATELY to stop the order from
processing further. Orders are usually sent to the warehouse immediately upon
receipt. Once an order is sent to our supplier, it cannot be changed in any way.
We do not guarantee refunds for erroneous orders or cancellations.
Product Returns and Refunds
In general, all product sales made on the
National Dropshippers website shall be considered final. Exceptions on refunds
will be made when a product runs out-of-stock or is no longer available.
Members should always monitor inventory levels on items that they are selling at
online auction, and should only sell items that have sufficient inventory levels
to last through the auction term. Our responsibility when a product is no longer
available is limited to fully refunding the order. Exceptions on returns will be
made on an individual basis for products that are defective, damaged, or lost by
the freight companies. Our responsibility in these instances is limited to
replacing the damaged, defective, or lost products. A consumer return is
defined as an unwanted product that is not defective or damaged, and in order to
keep our wholesale prices as low as possible, consumer returns are not
accepted. You must first email our support team with a detailed explanation and
request for a return or refund, and you must wait for instructions before
attempting to return products. Unauthorized returns will be refused and returned
to the sender.
You understand and agree that you are
absolutely independent contractor from National Dropshippers, and that by
reselling our products, you may incur tax responsibility. Your tax
responsibility includes collecting, recording, and remitting all appropriate
sales taxes to federal, state, or local authorities in accordance with the laws
of your state and local jurisdiction.
Your Relationship to National Dropshippers
Members are to be considered independent
contractors, and are not considered employees of National Dropshippers. As a
business person, it is your responsibility to research the sales market and the
products that you wish to resell. It is also your responsibility to educate
yourself on the operation and use of sales venues that you wish to use, such as
eBay. We do not provide technical support nor do we provide tutorial services
for websites that are not owned or provided by National Dropshippers. As a
member, you do not have the right to bind us in any contract, including but not
limited to product price and availability, or to your continued membership
subscription beyond your current subscription term. Your relationship with
National Dropshippers may be terminated at any time, by either party, for any or
Legal Recourse and Venue
You agree that the laws of Hillsborough
County and the State of New Hampshire shall have exclusive jurisdiction over any
disputes, claims, policies, and procedures between you and National Dropshippers
relating in any way to the National Dropshippers service, the website, or to
these Terms. You expressly and irrevocably consent to personal jurisdiction and
venue in these Courts. The non-prevailing party in any court proceeding shall
pay all attorney's fees and court costs.
Limitations on Use
You must be 18 years of age or older to
subscribe or to use the National Dropshippers website or service. With your paid
subscription, we grant you a limited license to access the National Dropshippers
website. With this limited license, you may use our product images and all
general product information. You may not download, modify, copy, distribute,
transmit, display, perform, reproduce, duplicate, publish, license, create
derivative works from, or offer for sale any other information contained on, or
obtained from, the National Dropshippers website without our express written
consent. Any unauthorized use of the National Dropshippers website or its
contents will cause the limited license to be terminated immediately.
Confidentiality and Non-Disclosure
You understand and agree that all information
contained within the National Dropshippers website is confidential and
proprietary to National Dropshippers and must be used according to the terms of
this agreement. Confidential information includes, but is not limited to
wholesale pricing, product data, categories, vendors, brand names, policies, and
procedures. You agree to not disclose any confidential information obtained from
National Dropshippers to any business entity that may compete with National
Dropshippers. Any violation of confidentiality will cause your account to be
You are responsible for reading and
understanding all information contained on the National Dropshippers website.
Furthermore, it is your responsibility to contact and question National
Dropshippers Customer Service representatives regarding any portion of the
website that you have read but do not understand. National Dropshippers is not
responsible for any inconvenience, loss of profit, or other complication that
you, your business, or your customers may experience as a result of your failure
to read and understand all information on the website.
Minimum Advertised Price
Some products are price sensitive and are
required by the manufacturer to meet a Minimum Advertised Price (MAP). For
products with MAP pricing, we will provide two prices for you. One is the
wholesale cost you pay to National Dropshippers, and the other is the MAP price
for retail. As a member, you agree to never advertise or sell any price
sensitive products to the public that you purchased from National Dropshippers
for less than the MAP defined by the manufacturer for that product. Any
violation of our MAP pricing policy may result in account termination.
National Dropshippers is authorized to
provide access to wholesale product distributors and to act as a venue to supply
products for resale. This does not indicate that all items are suitable for
resale under any particular circumstance or venue. It is the member's
responsibility to determine a particular product's suitability for sale in any
given venue, whether this is through a "brick and mortar" store, an online
store, online auction, or any other venue. It is also the member's
responsibility to ascertain the legal implications of selling items that may be
prohibited, by law or otherwise, in certain regions or venues. For example, some
items which are prohibited for sale on eBay are not necessarily against the law
to sell, but are simply items that eBay has decided to prohibit based on their
own policies. Also, some manufacturers may require authorization before using
copyrighted images and descriptions, also known as "intellectual property".
It is your responsibility to contact manufacturers directly for permission and
authorization to advertise and/or sell their specific brands. National Dropshippers has no control over what is and isn't legal
or allowed in any venue or region and we are not responsible for the
consequences of the advertising or sale of any product obtainable through our services.
For the convenience of
our members, and to help our members streamline their sales cash flow, National
Dropshippers uses PayPal as a payment gateway. We also accept Visa, MasterCard,
American Express, Discover, and eCheck through the PayPal service. Although
establishing a PayPal account is not absolutely necessary for the use of our
services, it is strongly recommended for the purposes of your subscription
management and order payments.
By using the National
Dropshippers website, you expressly agree that we are permitted to bill you a
recurring subscription fee through PayPal, plus any applicable tax and any other
charges that you may incur with the use of our services.
Dropshippers subscription will be automatically renewed on a recurring basis on
the PayPal account you provide to us during registration. Your membership will
automatically renew for successive terms, without prior notice to you, unless
and until you cancel your membership or we terminate it. Click on the "My
Details" link on left navigation panel to see the date for your next renewal
period. In the event your membership began on a day not contained in a given
month, we will bill your PayPal account on the last day of such month. For
example, if you became a paying member on January 31st, your PayPal account
would next be billed on February 28th. You must cancel your membership through
your PayPal account before it renews in order to avoid billing of the next
subscription term. You are not eligible to receive refunds once your PayPal
account has been billed.
Membership Fee Refunds
With the exception of
brand new accounts covered by our 100% Satisfaction Guarantee, all fees and charges
associated with your membership are nonrefundable. We may change the fees and
charges in effect, or add new fees and charges from time to time, but we will
give you at least 30 days advance notice of these changes by email or by notices
on your account upon login.
100% Satisfaction Guarantee
The first three days
of your new Wholesale Membership shall be considered an evaluation period.
We guarantee that our service layout and pricing structure will be satisfactory
and competitive with companies offering similar services. You understand
that This evaluation period is not a trial membership, and that this evaluation
period is still part of a recurring subscription. To cancel your
membership under our 100% Satisfaction Guarantee within the first three days of
establishing your new account, please follow the
instructions for Cancellation, and then send us an email request for a
refund. This policy does not apply to subsequent recurring membership fees
for established accounts.
You may cancel your
subscription to National Dropshippers at any time and without obligation by
logging in to your PayPal account. Locate your subscription in your Account
History, and click on "Details". There is a button on the Details page to cancel
your subscription. Due to the astronomically high rate of spam and email fraud,
sending us an email with a cancellation request will not automatically terminate your
subscription, and you will continue to be billed. You must cancel your
subscription through your PayPal account, with absolutely no exceptions. We
reserve the right to terminate your account ourselves for any or no reason.
We occasionally offer access to our website and services
through free trials. Free trials are available only to first-time customers of
the National Dropshippers website and cannot be combined with any other offer.
Only one free trial may be redeemed per household. You must have a valid form of
acceptable payment, such as a credit card, debit card, or PayPal account to
redeem a free trial. We will begin billing your PayPal account for subscription
fees corresponding to your subscription program on a recurring basis at the end
of your free trial period unless you cancel prior to the end of your free trial.
You will not receive a notice from us that your free trial has ended or that your
actual subscription has begun. IF YOU WISH TO AVOID CHARGES TO YOUR PAYPAL ACCOUNT, YOU MUST CANCEL
YOUR SUBSCRIPTION PRIOR TO THE
END OF YOUR FREE TRIAL OFFER.
National Dropshippers is a registered
trademark of the National Dropshippers Company. Nationaldropshippers.com and
other marks, names, and logos indicated on our site are also our registered
trademarks. All graphics, page headers, button icons, scripts and service names
found on our website are the trade dress of National Dropshippers. Our
trademarks and trade dress may not be used in connection with any product or
service that is not National Dropshippers, in any manner that is likely to cause
confusion to the general public, or in any other manner that infringes upon our
rights. All other trademarks not owned by National Dropshippers that appear on
the National Dropshippers website are the property of their respective owners,
who may or may not be affiliated with, connected to, or sponsored by National
Dropshippers. Any images of persons or personalities contained on the National
Dropshippers website shall not be an indication of endorsement of any particular
product or our service unless otherwise specifically indicated.
All content on the National Dropshippers
website is the property of the National Dropshippers Company, or its suppliers,
and is protected by U.S. and international copyright laws. This content
includes, but is not limited to, all logos, text, images, graphics, button
icons, banners, digital downloads, data compilations, photographs, and software.
This content should not be reproduced or used without express written permission
from National Dropshippers, or its suppliers. Your Wholesale Membership gives
you limited rights to use the product images and descriptions for the purpose of
marketing the products shown on the website. Any other copying or other
unauthorized use of our website content is strictly prohibited. We reserve the
right to terminate your membership, and possibly seek monetary damages, if we
believe that you are found in violation of our proprietary content policy.